Terms & Conditions
- Shop information
- Contact person
- Shipping & handling
Standard airmail post service will not incur custom charges.
Courier service might be subject to taxes or delays outside our control.
There is no hidden charges - we only charge item cost with actual postage.
- Terms of payment
Shopping cart is linked to Paypal for immediate payment. Alternatively, Paypal payment request can be sent direct from the shop account.
For NZ customers internet banking option is available. Bank details will be emailed separately. Payment required within 7 days.
- How to Order
Orders taken either online or by email.
Please follow Paypal link after order confirmation for payment by Paypal/credit card. Order will be dispatched after receiving cleared payment.
- Shipping timeframe
Shipping from New Zealand.
Orders normally dispatched within 1 working day of receiving payment. However, domestic circumstance may interfere - please check Shop Holiday calendar. Delivery time by standard airmail is 3-10 working days worldwide.
Our business hour: Monday-Thursday 9 to 5, Friday until noon.
Please note: Time zone NZST, 12 hours ahead of UTC
- Payment method
PayPal, Internet Bank Deposit (NZ Only), No Payment
Cancellation is accepted only before dispatch. Please read the item descriptions carefully before making purchase.
Returns accepted within 3 weeks of receipt if the item description was found incorrect. Please contact us first before returning.
- Return policy
Returns accepted within 3 weeks of receipt only when the item description was found incorrect. Please contact us first before returning the item.
Member Discount - up to 15% off your order automatically after login. Registration takes no extra time!
5★ - 5% discount from first order
10★ - 10% discount from your 3rd order
15★ - 15% discount from your 7th order
Extra discount for bulk purchase is considered.
Please contact us to discuss.
Also available: free shipping on orders over $25 (standard shipping)